Legal Document

Privacy Policy

At r bajji, protecting your personal information is a top priority. This document explains what types of information we collect, how it is used, and what measures we take to keep your data secure.

SSL Encrypted User Rights Protected Secure Data Storage
Last Updated: 2025

Table of Contents

1. Introduction and Scope

Please read this Privacy Policy carefully before using the r bajji website. This document applies to all users of the r bajji platform — whether you are browsing the website, registering an account, or using any of our services.

This Privacy Policy clarifies three main points: first, what information we collect from you; second, how and for what purpose that information is used; and third, what rights you have over your own information. The general terms of service are detailed in r bajji's Terms and Conditions, which complement this Privacy Policy.

By accessing this site or creating an account, you confirm that you have read and agreed to the terms of this policy.

2. Types of Information Collected

r bajji collects various types of information, broadly divided into two categories: information you provide directly, and information collected automatically.

2.1 Identity and Account Information

Information you provide directly when registering an account includes:

  • Full name and date of birth
  • Email address and mobile number
  • Username and password (stored in encrypted form)
  • National ID or passport details (for identity verification)
  • Address and area code

2.2 Financial Information

To process deposits and withdrawals, we store details related to your payment methods. This includes bKash, Nagad, Rocket, or Upay account numbers, or bank account details. Full card numbers or PINs are never stored.

2.3 Transaction and Activity Information

Information collected automatically while you use the platform includes:

  • Login time and location (IP address)
  • Game play history, bet amounts, and results
  • Device type, operating system, and browser information
  • Pages visited and services used

3. How Information Is Collected

r bajji collects information in the following ways:

  1. Direct collection: Information you provide yourself during registration, verification, customer support interactions, or payment processing.
  2. Automatic collection: Via cookies, web beacons, and log files while you browse the website.
  3. Collection from third parties: From identity verification services and payment gateways.

Note: We never collect irrelevant or unnecessary information. Every piece of information collected has a specific and legitimate reason behind it, which is explained in detail in the following sections of this document.

4. Purpose of Using Information

r bajji uses the information collected for the following purposes:

4.1 Service Delivery and Operations

  • Creating and managing accounts
  • Processing deposits and withdrawals
  • Providing bonuses and promotions
  • Running games and sports betting services

4.2 Security and Fraud Prevention

  • Verifying account identity
  • Detecting and preventing suspicious transactions
  • Fulfilling anti-money laundering obligations

4.3 Service Improvement

  • Analysing and improving the user experience
  • Resolving technical issues
  • Planning new features and services

4.4 Communication

We use your email and mobile number to send important notifications about your account, transactions, or service changes. You may opt out of promotional communications, but service-related essential messages will always be sent.

5. Sharing Information with Third Parties

r bajji does not sell your personal information or share it with third parties for commercial purposes. However, sharing information may be necessary in certain situations:

5.1 Service Provider Partners

We work with trusted partners for payment processing, identity verification, cybersecurity, and technology services. Only the minimum information necessary for them to complete their service is shared with these partners. They are also bound to follow our privacy standards.

5.2 Legal Obligations

We may lawfully disclose information when required by a legal directive from a competent authority, a court order, or a government investigation. We are not obligated to notify you in advance of such disclosures.

5.3 Responsible Gaming-Related Sharing

r bajji places the highest importance on responsible gaming. If unusual patterns are observed in a user's gaming behaviour, information may be shared with appropriate organisations to protect that user.

International Data Transfers: Some information may be processed outside Bangladesh when required for service delivery. In such cases, international data protection standards are ensured and SSL encryption is used.

6. Cookies and Tracking Technology

The r bajji website uses cookies and similar tracking technologies.

6.1 Types of Cookies

  • Essential cookies: These cookies are necessary to maintain login sessions and ensure security. Without them, the site cannot function properly.
  • Functional cookies: Used to remember your preferences (language, layout).
  • Analytics cookies: Used to understand which parts of the site are being used and how much, which helps improve the quality of our service.

6.2 Cookie Control

You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling essential cookies may cause some parts of the site to not work properly.

7. Data Security Measures

To ensure the security of your information, r bajji has put in place multiple layers of technical and administrative measures.

7.1 Technical Security

  • SSL/TLS encryption used for all data transfers
  • Passwords stored using hashing and salting methods
  • Regular security audits and vulnerability assessments
  • Firewall and intrusion detection systems
  • 24/7 monitoring of suspicious activity

7.2 Administrative Measures

  • Access to sensitive information restricted to authorised staff only
  • Regular staff training on data protection
  • A rapid response plan in the event of a data breach

If a security breach occurs that affects your information, we will notify you by email as quickly as possible and provide guidance on the steps to take.

8. Data Retention Period

r bajji retains your information for as long as it is needed to provide services, meet legal obligations, or serve legitimate business needs.

  • Active account data: For the entire duration that the account remains active.
  • After account closure: Financial records and identity verification information are retained for a defined period as required by legal obligations.
  • Transaction history: May be retained for an extended period for fraud prevention and legal purposes.

Once the defined retention period ends, information is securely deleted or anonymised before storage.

9. Your Rights

As a user of r bajji, you have certain important rights over your own information:

9.1 Right to Access

You may request at any time to know what information we hold about you. Basic information stored in your account can be viewed directly from your profile settings.

9.2 Right to Correction

You have the right to request correction of any information that is inaccurate or out of date. Some information can be changed directly from your account settings.

9.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, financial transaction records and information that must be legally retained may not be possible to delete.

9.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. We will respond within a reasonable time after receiving your request.

To exercise these rights or to find out more, visit our FAQ section or contact the support team directly.

10. Protection of Minors

All services at r bajji are strictly for users aged 21 and above. Age is verified at the time of registration, and if any user opens an account by providing false age information, r bajji reserves the right to cancel that account.

We do not knowingly collect information from anyone under the age of 21. If any minor's information is found in our system, it will be deleted as soon as it is identified.

To parents and guardians: If you believe a minor in your family is using this site, please notify our support team immediately.

11. Policy Changes

r bajji reserves the right to review and update this Privacy Policy from time to time. Changes to this policy may be made due to service updates, adoption of new technology, or changes in applicable law.

Before any significant changes, we will send a notification to your registered email and the date of the change will be clearly noted on the website. Continued use of the site after any changes will be taken as acceptance of the updated policy. We recommend reviewing this page periodically.

For more details about the overall terms of our services, you may also visit the About Us page.

12. Contact

If you have any questions, suggestions, or requests regarding this privacy policy, please contact the r bajji support team. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week via live chat.

To contact us by email: [email protected]

Response Time: We try to respond as quickly as possible after receiving your request. Urgent security matters are given priority.